In your Basket
£0.00
You can order products:
Online, from this website or by telephone.
If you have placed your order on-line, we will quickly send you an e-mail to confirm that we have received your order. The email confirmation will be produced automatically so that you have confirmation of your order details.
Prices
Our prices are as displayed on http://www.no1box.co.uk/. We try to make sure that the prices on our website are accurate however, we will need to validate the price before we process your order. We also aim only to display items, which are in stock and can be dispatched quickly. If we are unable to supply a particular item that you have ordered, or if an item is currently out of stock then we reserve the right to substitute the item for another of equal value or above or if the correct price for an item is different from the price on your order, we will notify you as soon as we can after receiving your order. We may offer a replacement or upgraded item as a replacement, but if this is not to your satisfaction, you may cancel your order and we will refund any money you have paid.
Payment
You can pay by any credit/debit card. To ensure that shopping on-line is secure, your card details will be encrypted. We currently debit money from your account the same day as completing and dispatching your order.
Returns
We want you to be happy with your purchase. Please check the removal boxes on delivery and ensure that they are supplied correctly. If any of the goods prove to be unsuitable please return them within 7 days in the original packaging and in an unused condition for a full refund less of any postage costs.
The product must be returned in its original condition. We can arrange for the return of the goods, but we will charge you for the costs involved, unless the product is faulty. This charge also applies if you ask for an exchange. If you do want us to arrange collection please contact us and we will try to arrange a mutually convenient time.
Your statutory rights remain unaffected.
Cancellation
You can cancel an order and return any goods that may already have been dispatched up to 7 days from receipt (see return policy). Our terms and conditions do not affect your statutory rights.
No1Box do not disclose customer information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details. When you place an order we collect your name, e-mail address, mailing address, phone number. We may record which products you purchase. We also monitor customer traffic patterns and site use that enables us to improve the service we provide.
This information is used to process orders and to provide a more personal shopping experience. We may use this information to tell you about changes to our website and to let you know about our products and other No1Box services if you have opted to receive further information. We do not sell, trade or rent your personal information to other companies.We do not send random marketing emails to personal email addresses (spam)
We conform with the requirements of the Data Protection Act, 1998 and details of your payment method are processed by your bank and the secure Sage Pay system which is seperate from our website. We do also conform to 3D Secure Security measures and recommendations from verisign. Your payment card details are not held or seen by ourselves.
